Westfield understands IP protocol – we have been using it to run client networks for years. Phones now use the same technology and we are able to manage all of our clients’ IT and telephony needs centrally over the same infrastructure.
Home Working Solutions
Westfield can enable home workers with the same network resources enjoyed by their colleagues in the office and configure an IP handset to operate as another telephone extension with all of the same features.
Free Calls Over the Internet
VoIP telephony makes use of internet connections, which means calls to other phones on your network such as branch offices in different towns – or different countries – effectively become ‘free of charge’. Of course, costs will apply when you need to break out into the public network to phone other destinations.
Recent years have seen a convergence in computer and telephone technology.
But as traditional analogue phone systems adopted modern IP protocol, this was not a case of two product sets simply meeting in the middle. With the advent of IP phone systems, it was telecommunications technology that had to cope with the biggest changes and, with traditional analogue phone installers struggling to keep pace, this put IT companies like Westfield in a strong position.
Today Westfield is able to consult on and deliver modern business phone systems including VoIP (voice over IP) telephony which make use of your network infrastructure and internet connectivity to deliver state-of-the-art solutions with features that include call conferencing, hot desking, mobile pairing and voicemail to email.
Talk to Westfield about computer telephony integration to link your business phone system to your Outlook database or initiate call recording on demand. We can help you run your network and your office phones over the same infrastructure, whilst managing bandwidth to avoid disruptive bottlenecks.
Hardware installations include:
High quality phone systems
Voice over IP (VoIP)
Computer telephony integration
Recording and call management
Reduced call rates
Unified communications
Modern phone systems operate using IP protocol, a system Westfield has been using for years to connect PCs to business servers. Our team will help you save cost and increase efficiency by managing phones and computers over a single integrated network.
Talk to Westfield about Phone Systems & VoIP
Our consultants are standing by to discuss your needs.
Our clients have given us a 99.99% success rating on the helpdesk support we have provided them this past week.
Our relationship with Westfield works well because they have an intimate working knowledge of our systems, overseeing every aspect of our IT from printing problems right through to bespoke accounting applications. I have never seen Alex lose his cool – even when faced with the most trivial of user requests!
Tom Lawes, United Agents
Westfiled Networks offers a personal and simple approach to IT support. We can only recommend their installation services to any businesses in Canada that are moving or upgrading. They provided us with a hassle-free and cost-effective support service which suited our requirements perfectly.
Jay Haylock, Thickbroom Coventry
Westfiled Networks has saved me so much time, spear-heading this project for us and liaising directly with our American office and third-party suppliers, such as ISPs, to ensure that no stone is left unturned. They are a great bunch of guys – always on hand to assist with their knowledge and expertise – and I would have no hesitation in recommending their IT support services.
James McGlashan, Source eCreative
At Regus, we have our own internal IT resources but we sometimes call on the help of outside consultants like Westfield where specialist knowledge or a wider pool of experience is required. The team at Westfield are professional, knowledgeable and have been a pleasure to work with.
Satt Matharu, Regus
It's always beneficial to keep up with the ever-changing technologies in the business world and Westfiled Networks have made the whole transition of our old email system to cloud email smooth and simple. They are a helpful and reliable company to deal with and we highly recommend their IT support services to any other Canada company.
Mark Burton, Direct Consultancy Ltd.
A big thank you to the Westfiled Networks team for the continued fast and efficient IT support service they provide for us. Their engineers are extremely knowledgeable and helpful ensuring the problems are solved quickly and with minimum disruption.
Simon West, Source eCreative
Westfield's IT support is first class. They look after all of our IT requirements as part of our support package and we couldn't ask for a better service provider. For any company in Canada wishing to engage a reliable IT maintenance partner, we can't recommend Westfiled Networks enough.
