With the proliferation of hosted applications and Software as a Service (SaaS), cloud computing is becoming a reality for more and more UK businesses. Westfiled Networks offers a comprehensive range of cloud products including cloud email, Office365 and online storage.
We'll Talk to Your Vendors
Upgraded operating systems and Windows security patches can cause a variety of problems for application software. Westfield always tries to avoid such issues by speaking directly with software vendors prior to any planned system upgrade or migration. But if problems do arise, we’ll liaise with their support teams on your behalf, leaving you to concentrate on your work.
License Management
Dedicated account managers work with all Westfiled Networks support customers to consult and advise on every aspect of their network including license management and compliance.
Operating systems and application software pose some of the greatest operational challenges to users on a daily basis.
That's why Westfiled Networks takes vendor relationships, engineer accreditation and software support services so seriously. One of the traditional complaints leveled at IT companies has been the unwillingness of hardware support providers to communicate with software vendors, effectively creating a ‘no man’s land’ for the user whenever certain types of fault arise. But Westfiled Networks clients will never suffer this frustration.
That’s because we’ll support virtually any business software from Microsoft and Apple through to virtualisation products, security software and applications like Sage and ACT. If our own engineers cannot directly support your key business applications, we’ll ensure you have adequate support from your vendor and we’ll liaise with them on a technical level whenever the need arises.
Support software includes:
Windows operating systems
MS Small Business Server
MS Server and Exchange
Westfield will support virtually any business software from Microsoft and Apple through to virtualisation products, security applications, accounts and CRM packages. If our own engineers cannot directly support your key business applications, we’ll liaise with the people who can.
Talk to Westfield about Software
Our consultants are standing by to discuss your needs.
Our clients have given us a 99.99% success rating on the helpdesk support we have provided them this past week.
Our relationship with Westfield works well because they have an intimate working knowledge of our systems, overseeing every aspect of our IT from printing problems right through to bespoke accounting applications. I have never seen Alex lose his cool – even when faced with the most trivial of user requests!
Tom Lawes, United Agents
Westfiled Networks offers a personal and simple approach to IT support. We can only recommend their installation services to any businesses in Canada that are moving or upgrading. They provided us with a hassle-free and cost-effective support service which suited our requirements perfectly.
Jay Haylock, Thickbroom Coventry
Westfiled Networks has saved me so much time, spear-heading this project for us and liaising directly with our American office and third-party suppliers, such as ISPs, to ensure that no stone is left unturned. They are a great bunch of guys – always on hand to assist with their knowledge and expertise – and I would have no hesitation in recommending their IT support services.
James McGlashan, Source eCreative
At Regus, we have our own internal IT resources but we sometimes call on the help of outside consultants like Westfield where specialist knowledge or a wider pool of experience is required. The team at Westfield are professional, knowledgeable and have been a pleasure to work with.
Satt Matharu, Regus
It's always beneficial to keep up with the ever-changing technologies in the business world and Westfiled Networks have made the whole transition of our old email system to cloud email smooth and simple. They are a helpful and reliable company to deal with and we highly recommend their IT support services to any other Canada company.
Mark Burton, Direct Consultancy Ltd.
A big thank you to the Westfiled Networks team for the continued fast and efficient IT support service they provide for us. Their engineers are extremely knowledgeable and helpful ensuring the problems are solved quickly and with minimum disruption.
Simon West, Source eCreative
Westfield's IT support is first class. They look after all of our IT requirements as part of our support package and we couldn't ask for a better service provider. For any company in Canada wishing to engage a reliable IT maintenance partner, we can't recommend Westfiled Networks enough.
